Your POS goes down on a Saturday in July. Who do you call? OBX Tech provides ongoing IT support for Outer Banks businesses — restaurants, rental and property-management offices, retail shops, and vacation-service companies from Corolla to Hatteras. Local, on the beach, and reachable when it matters.
Call (252) 686-1451 Request a free IT assessment
What managed IT support covers
- Your computers, kept healthy — updates, monitoring, and fixes for every workstation and laptop, so small problems never become closed-for-the-day problems
- POS and payment systems — setup, troubleshooting, and priority response when a register or card reader stops working
- Business WiFi and networking — reliable coverage for staff, guests, and devices; guest networks kept separate from your business systems
- Backups that actually restore — automatic backups of the files your business runs on, tested so they work when you need them
- Email and accounts — Microsoft 365 / Google Workspace setup, staff onboarding and offboarding, locked-down access when someone leaves
- Security cameras and door access — installation and upkeep, with footage you can actually pull up when you need it
- Vendor wrangling — we deal with the ISP, the POS company, and the printer support line so you do not have to
Built for how business works on the beach
The Outer Banks is not a normal market. Your busiest 12 weeks pay for the year, half your staff is seasonal, and salt air eats hardware. We plan around that: preventive checkups in the shoulder season, priority response in season, and equipment choices that survive the environment.
Flat monthly support, not surprise invoices
Ongoing support is a flat monthly rate based on how many machines and locations you run — you always know the number, and calling us never costs extra. One-time projects (a new office, a POS migration, a camera system) are quoted up front.
Also on call for one-time fixes
Not ready for a monthly arrangement? We also handle one-off business calls and computer repair — and if we earn your trust on a broken machine, the ongoing conversation is there whenever you want it. You can also check your connection with our free speed test or the self-help troubleshooters.
Where we work
Corolla · Duck · Southern Shores · Kitty Hawk · Kill Devil Hills · Nags Head · Manteo · Rodanthe · Waves · Salvo · Avon · Buxton · Frisco · Hatteras
Frequently asked questions
How fast do you respond when something breaks?
Support clients get priority: remote help usually within the hour during business hours, on-site the same or next day depending on where you are on the beach. In-season emergencies for support clients jump the line.
We only have three computers. Is that too small?
No — most Outer Banks businesses are under ten machines. Small is normal here; the plans are sized for it.
Can you take over from our current IT person or provider?
Yes. We document everything as we go, so the handover is clean and you are never locked in — to them or to us.
Do you support seasonal businesses?
Yes. Plenty of clients scale support down in the off-season and back up before Memorial Day. The point is matching what you pay to how you actually operate.